Have questions you want answers to?
Machupicchu Gateway is an agency specialized in Machu Picchu tours, adventure hikes, cultural expeditions and customized trips in Cusco and other regions of Peru. We offer complete packages with transportation, accommodation, expert guides and authentic experiences.
You can easily book on our website, selecting the tour of your interest and completing the booking form. You can also contact us via WhatsApp, email or directly at our offices in Cusco.
We accept payments through:
✔ Credit and debit cards (Visa, MasterCard, American Express)
✔ PayPal
✔ International bank transfers
✔ Cash payments at our office in Cusco
Yes, we are a licensed and certified agency with years of experience in tourism. We have secure payment processes and a customer service team available 24/7.
Yes, all our tours have professional bilingual guides (Spanish and English) specialized in history, culture and nature to guarantee a complete experience.
Of course! We design tailor-made trips based on your interests, time and preferences. Just tell us which destinations you want to visit and we'll take care of the rest.
We understand that plans can change. Our cancellation policy varies by tour, but in most cases:
🔹 Cancellations made more than 48 hours in advance can receive partial or full refunds.
🔹 Date changes are subject to availability and possible rate adjustments.
For more details, we recommend you read our terms and conditions or contact us.
We use modern, comfortable and safe tourist vehicles with air conditioning and experienced drivers. For long routes, such as Machu Picchu, we offer tourist and luxury train options.
It depends on the tour, but in general we recommend:
🎒 Comfortable clothing suitable for the weather
🥾 Trekking shoes (for hiking)
🧥 Waterproof jacket (in case it rains)
🧴 Sunscreen and repellent
📷 Camera to capture the best moments
Yes, but we recommend booking in advance, especially for destinations such as Machu Picchu and the Inca Trail, where tickets and permits are limited. For day tours, we can arrange reservations up to 24 hours in advance, subject to availability.